Editorial Articles

A creative approach to all aspects of a small business — from developing an image that customers will remember to finding novel...

Mandie Hagan would have made her father very proud. In the seven years since Dickie Rowell’s untimely death, Hagan, her husband, Ian,...

With a lagging economy throughout 2008, burgeoning inflation and a tightening credit market, it’s no surprise that pumpers asked to gaze into...

How do you handle buried lids?Question:What is the general feeling about septic tank pumpers doing the digging for access to the customer’s...

SAVE, MARKET, AND BUY WISELYNAWT is developing important member benefits, and the three current ones are the 401(k) program, business marketing on...

A healthy business generates cash. But what to do with your earnings can be a more challenging question. For too many small...

Dick was ready to pull his hair out. Transferred from the corporate headquarters to a small, out-of-state location, he had done everything...

Call him obsessive about cleanliness — and some people have — but industrial waste hauler Colin Deems has always insisted that drivers...

WORLD: Global Standardization of ToiletsDuring the November 2008 World Toilet Summit, the World Toilet Organization and International Code Council signed a memorandum...

The drivers he passes on Georgia highways between septic pumping jobs may be surprised at what Rodney Upton is listening to in...

For his company’s recent 25th anniversary, Marc Lamoureux purchased this all-red with chrome accents stunner to add to the Lamoureux Pumping fleet....

Montgomery Gentry and the fun-loving attendees of the Pumper & Cleaner Environmental Expo International are a match made in honky tonk heaven....

We’ve received several questions and comments about “dead’’ or inactive septic tanks due to a lack of bacterial action. Further comments and...

The Alberta Onsite Wastewater Management Association board of directors is examining the feasibility of forming the Western Canada Onsite Wastewater Management Association....

Long history echoes in the clatter of horses’ hooves on asphalt as they pull black buggies up and down the rolling swales...

While many people wait a lifetime for one shining moment in their careers — one that makes everything feel worthwhile — others...

For some Pumper readers, the annual Pumper & Cleaner Environmental Expo International is an educational conference. For others, it’s a chance to...

Can you suggest some marketing ideas?Question:I was wondering if anyone had any ideas on how to get more customers? I have heard...

WINTER BRINGS TRAINING OPPORTUNITIESJanuary and February are busy months for pumpers in southern states, but for us polar bears, work slows a...