Product Spotlight - January 2022

Product Spotlight - January 2022

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Ritam Technologies understands not all businesses are the same, and that different software systems are needed to optimize success for a variety of industries. 

“Summit is not a one-size-fits-all software,” says Mark Billings, product manager at Ritam Technologies. With that idea, the company designed its new Summit Rental System with five editions, each one tailored to different needs of growing businesses and according to Billings, a great fit for pumpers. 

“Forty years of experience developing and supplying software for the liquid waste industry is the foundation of our research,” Billings says. “It has been no small task over the last five years mentoring our expanded staff of software engineers to develop Summit Mobility Tools and Cloud-based solutions, like the Customer Account Web Portal. The result is a completely new version of Summit Rental System redesigned and written from the ground up using all the best ideas we’ve gathered over the past four decades.” 

The Summit Rental System was designed to solve several issues for businesses, according to Billings. It aims to simplify customer billing and accounting and optimize routes for servicing. It has the capabilities of sharing optimized routes with technicians’ mobile devices for field route management and tracking and can instantly keep customers in the loop for proof of service or notices of issues. The Summit Rental System also features automated credit card processing and emailing of invoices and receipts and can be used to manage inventory with barcode scanning. 

“Users love the single-click route optimization and Google map views,” Billings says. “More businesses are coming to realize that proof of services and instant customer notifications are the wave of the future, and Summit is the software vehicle to get there quickly.”

Along with proof of service and quick consumer communication, Billings says customers are feeling an ease of mind using the software. “With simplified billing and routing, users experience a relief from overtaxing workloads and satisfaction in finally getting ahead of the curve,” he says. 800-662-8471; www.ritam.com



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