Don’t Miss Anything

Tips galore can be found inside this issue to help you run a tighter ship and build more profits.

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Lots of folks tell me they read Pumper cover to cover. They say the magazine hangs around the office, where the crew devours the content until the next issue rolls off the presses.

Well, this month, I’m not going to leave it to chance. There is so much to look at in this Independence month issue of Pumper, I want to make sure you take it all in. My task is to write one sentence that will compel you to read worthwhile features found inside these pages. Here we go:

Profile: Roto-Rooter of Oregon/California – On-site Manager Al Kenney shares what tool he used to pull a 20-year buildup of thick septage through 240 feet of hose and up a 35-foot grade.

Profile: KRK Enterprises Inc. – General Manager Kyle Kelly explains how the company was successful at courting national chain stores for commercial pumping work at the same time it cut back on advertising and eliminated commissioned salespeople.

Building the Business – If you’re prone to micromanaging employees – you know who you are – Rhonda Savage lays out the damage you’re doing by nitpicking your way through the day.

Overheard Online – The wheel is round. … The vacuum tank is round. … Here’s why septic tank lids shouldn’t be square.

Money Manager – What the heck is SWOT, and if you don’t know, is your business at a major disadvantage in the marketplace?

Pumper Interview - If you work in a waterfront tourist area, become a shoreland advisor and reap the benefits of a reputation as an environmental advocate.

Septic System Answer Man – Jim Anderson says pumpers need to pay attention to what’s going on in the Chesapeake Bay watershed because those same heightened regulations could someday be coming to a municipality near you.

KEEP MOVING WASTE

A wise man once told me the answer to just about every physics problem involves pressure. For the septic service contractor, that means the positive pressure created by blowers or the negative pressure spun out by vacuum pumps. These are the most important tools of your business as a liquid waste hauler, the heartbeat of an efficient service truck.

That’s why the product-related content published this month could be as important as anything you’ll read this year. Look inside to see a review of the latest pumps and blowers in Product Focus writer Craig Mandli’s extensive listings. You can also turn to Craig’s WWETT Spotlight story where he provides a snapshot of a new continuous-duty vacuum pump from Moro USA. Then take a look at your present inventory of pumps and blowers. Do you need updating to ensure uninterrupted quality service for your customers?

A PLUG FOR NAWT SCHOLARSHIPS

Take it from the parent of a recent high school graduate off to college this fall: Higher education is expensive, and your son or daughter can use all the help they can get to escape from a learning institution with as little debt as possible. And the pumping industry’s trade group, the National Association of Wastewater Technicians (NAWT), wants to help.

In May, NAWT used its monthly column to promote the William Hapchuk Memorial Scholarship, which awards $1,000 to the child of a pumping industry family. Students must compete in an essay contest with a wastewater-related theme to win the scholarship. Applications can be downloaded at www.nawt.org and must be submitted with the essay by Jan. 15, 2015. The next time you’re writing that big tuition check to your son or daughter’s college, remember this opportunity to trim the costs a little.



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