Chris Wenger knows he doesn't have to go it alone, even though he's the lone pilot charting his small family septic service business through choppy economic waters.
That's because the owner of C.W. Septic Services Inc. in London Mills, Ill., has harnessed the business-building benefits of professional networking. During 11 years in the industry, the small-market pumper has achieved big-time results, due largely to a subtle yet significant skill: Listening and learning from others.
Wenger has slowly built profits using an array of tried-and-true strategies, including running larger vacuum trucks, investing in productivity-enhancing
