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Trucks + Get AlertsIf you’ve ever complained about the news media in general not working to understand an important issue before reporting on it, you’ll find this little nugget from Bill Radford of the Gazette in Colorado Springs, Colo., rather refreshing.
When Radford figured he needed to get his septic tank pumped, he used his reporter’s curiosity to learn about the septic service industry … and did a public service to educate readers about what you do for a living at the same time.
As you will read here and see in a handy little video, Radford located and dug up his own tank before calling local pumper Bryce Tallent, of Arrowhead Septic & Grease Traps, to pump out the septage. He took the time to learn how a septic system works, why it requires periodic service, and explained it in a clear and concise way for his newspaper’s readers.
Check it out here:
The Country Life: It's a dirty job, but pumping out sewage is ...
Radford is a pumper’s dream customer. He wants to know everything about the system, dug up the system and marked it for future pumping service, wants to take care of it properly and gives credit to the hardworking pumper who maintains it. As he says in the story: “Our old saying was that ‘Happiness is a full hay barn.’ We've now added ‘and an empty septic tank.’ ”
So the next time your kneejerk reaction is to say that reporters always get the story wrong, think of Radford, shovel in hand, digging to expose the lid of his septic tank.
If you have comments about this blog, respond below or send me an email at editor@pumper.com