MagazineInside the October 2013 Issue of Pumper

Inside the October 2013 Issue of Pumper

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Business Owner Regroups, Finds Success in Professionalism, Efficient Customer Service & Honesty Business Owner Regroups, Finds Success in Professionalism, Efficient Customer Service & Honesty
Cover Story
Connecticut pumper Jason LaChance relies on personal service and efficient equipment to build a reputation with friends and neighbors.
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Industry News - October 2013 Industry News - October 2013
Industry News
Association News - October 2013
Association News
Greasezilla Grease-Separating Unit Increases Efficiency, Recycles Grease as Fuel Source Greasezilla Grease-Separating Unit Increases Efficiency, Recycles Grease as Fuel Source
Product Spotlight
Office Technology and Software Office Technology and Software
Product Focus
New technology can help pumping contractors streamline billing, fleet management and routing. Here are several billing, fleet management, routing, insurance and financing products and services that will help save time and money.
Coia Sanitation LLC Coia Sanitation LLC
Classy Trucks
Businesses Utilize Fleet Tracking Technology, Insurance Brokers to Increase Efficiency & Value Businesses Utilize Fleet Tracking Technology, Insurance Brokers to Increase Efficiency & Value
Case Study
Product News - October 2013 Product News - October 2013
Product News
Handing Over the Family Business: Pumpers Discuss Questions About Money & Management
Money Manager
Handing the family business over to the next generation of pumpers requires careful planning and expert guidance.
National Association of Wastewater Technicians Seek Nominations for 2014 Excellence in Service Award
NAWT
Pumpers Get Up-Close Look at Latest Fleet Management Technology Pumpers Get Up-Close Look at Latest Fleet Management Technology
WWETT Spotlight
Pumpers Discuss Well-Designed Nutrient Management Plans in Septage Land Application Process
Septic System Answer Man
A well-designed nutrient management plan will help you spread an acceptable amount of septage and keep your state and local regulators happy.
5 Steps Business Owners Can Take to Eliminate Bullying & Intimidation in the Workplace
Building the Business
Companies can thwart workplace bullying by establishing an effective policy for filing complaints and disciplining violators.
The Rewards of Awards: Canadian Pumper Uses Entrepreneurship Award to Further Expand Business The Rewards of Awards: Canadian Pumper Uses Entrepreneurship Award to Further Expand Business
Interview
Winning a regional young entrepreneur award was an honor, but Canada’s Northern Disposal & Sanitation was determined to use the recognition to build business.
Proposed Rhode Island ‘Setback’ Bill May Adopt New Onsite Regulations
Rules and Regs
Pumpers Seek to Increase Vacuum Truck Suction, Clarify Need for Baffles
Overheard Online
A reader says he isn’t getting enough pumping power from his service truck and asks for help.
Old-School Pumpers Fuse Classic Face-to-Face Customer Contact With Industry Progressing Technology
Reading Between the Lines
Pumpers we feature this month take pride in old-school customer service, but also realize the need to keep up with new technology.
Pumper Generates Multiple Revenue Streams Via Customer-Driven Decisions & New Technology Pumper Generates Multiple Revenue Streams Via Customer-Driven Decisions & New Technology
Profile
Ohio’s Judge Berk provides old-fashioned customer service, but employs the latest technology to ensure a job well done.