Plumbers and septic services professionals are often in the business of delivering bad — and expensive — news to homeowners. These conversations...
Business & Technology
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When Being Busy Isn’t Always Good Business
Entry 286705Sometimes in the septic services industry it can seem like blasphemy to say that busy is a bad thing. But most...
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Protect Your Company’s Information From Cybercriminals
The internet empowers small businesses to compete, communicate, and collaborate like never before. Sadly, there are also some significant downsides, not least...
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3 Questions to Ask When an Employee Makes a Mistake
No employee, no human is infallible. The best companies understand this. They do their best to hire and train right so that...
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5 Keys to Becoming an Industry Disruptor
Everyone has the potential to be an industry leader. These leaders are the ones who transform the world — who disrupt their industry...
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Draw Customer Awareness With Consistent Branding
One of the most interesting things I was involved in while attending college was going behind the scenes with large corporations and...
Editorial
Manage Your Digital Twin So You Don’t Turn Off Customers
“Why would I hire a contractor who chooses a middle finger shot as his Twitter profile picture? Goodness knows I made some...
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Explore SBA-Backed Loans When Your Business Needs Cash
Entry 286763Where does a contractor turn when he or she needs an infusion of cash to buy a new piece of equipment,...
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Gaining Control Over the Fear That Is a Hindrance to Business Success
We watched the Mars rover landing back in February, and the significance of the accomplishment was palpable. We could feel the historical...
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Managing Your Employees’ Licensing and Credentials
For those who work in the trades, success depends not only on developing core skills but on keeping those skills sharp.
Of course,...
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The Website Basics Customers Expect
When someone visits your company’s website, they’re looking for the answers to the following four questions:
Do you provide the services I need?
Do...
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Are Problems Brewing in the Family Business?
Anyone in a family business knows that according to many statistics, the chance of the business surviving declines with each handoff to...
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9 Questions to Ask Before Buying GPS
GPS technology is becoming more important on job sites. It gives you fast and accurate data so you can make informed decisions...
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Every Septic Business is a Three-Legged Stool
I always say that in order to achieve success, every business — no matter the industry — must be equally balanced in...
Editorial
6 Tips Help You Get Back to the Financial Management Basics
Many small- and medium-sized business owners face a simple dilemma on a daily basis. They are really good at producing and selling...
Editorial
4 Tricks to Make Customer Service Magic Happen
A sale, like a great magic trick, occurs inside the customer’s mind. And it is there where it is replayed, remembered and...
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Tax Tips for Septic Pumpers
Tax season is here and septic services professionals need to start working on properly filing for their business.
Septic services businesses have a lot...









