Videos Video Profile

In this online exclusive video, Dwight Woelkers and his staff walk viewers through a day in the life at the family business: Clemens Septic Service in Telford, Pennsylvania. About 55% of the company's septic work is residential and commercial pumping, while 40% is repairs and 5% is installations. They also do a small amount of excavation work and trucking services covering a 30-mile radius. For more about Clemens Septic Service, see the March issue of Pumper magazine.

In this online exclusive video, Jack Coleman of Jack's Septic Service in Syracuse, New York, talks trucks. Specifically, Coleman shows off a 2010 International Paystar that Pik Rite helped him build out with a custom vacuum tank. "They did a good high-end build on it," he says. "I didn't mind spending the money on that because the truck was very nice find — and a lucky find." For more about Jack's Septic Service, check out the February issue of Pumper.

In this online exclusive video, Megan Throckmorton, owner of Harris & Sons Septic in Halifax Virginia, talks about launching the business, expanding and thriving as an entrepreneur. She includes a lot of actionable advice for anyone looking to make waves in the industry. "I think the septic industry is a huge industry," she says. " Yes, it's male dominated, but I think women can come in and do the same thing and also do a great job at it. So I really think that women should pursue more jobs in the wastewater industry. Read more about Harris & Sons in the January 2024 issue of Pumper.

In this online exclusive video for Pumper, owners Brian Russell and Tamara Howland Russell of A-1 Septic in Topeka, Kansas, talk about the history of their business. They also show off their 2008 Peterbilt 340 pumper truck purchased from Transway, which features a Masport pump and a 3,600-gallon tank. Read more about A-1 Septic in the December issue of Pumper.

In this online exclusive video, John Remstedt of GreaseMasters in St. Charles, Missouri, leads viewers on a tour of his pumping operation. After losing about 30% of its business during the peak of the COVID pandemic, the company has recovered and is on pace to break its pre-pandemic numbers in 2023. "We're on pace to surpass that with an additional 20% growth. Everything is based on customer service." says Remstedt. Read more about GreaseMasters in the November issue of Pumper.

In this online exclusive video profiling Northern Rock Septic of Rhinelander, Wisconsin, company owners Bob and Michelle Kuhn talk about the ins and outs of their business, and why customer service is paramount. "We both previously worked for another pump company here in Rhinelander, and when we left, we decided to go ahead and start our own business instead of purchasing somebody else’s business,” says Bob Kuhn. “One of the reasons I got into the business is customer service. Nowadays there’s more regulations and guidelines from the county and the state, so customers are not quite sure what they’re supposed to be doing and when they’re supposed to be doing it."

In this online exclusive video featuring Northern Rock Septic of Rhinelander, Wisconsin, employee J.D. demonstrates the Crust Buster, which is an essential piece of equipment for the company. “The Crust Buster is a big asset to doing a septic tank,” says J.D. “All your cake — the paper products that wad up and make chunks inside there — this will break it down so it comes out nice and clean. We can clean it the first time, without backflushing.“I love it. I won’t run a tank without it.” Check out the Crust Buster at www.crustbusters.com.

In this online exclusive video, Jamie Miller of Miller’s Services in Saluda, Virginia, shows off the company’s newest vacuum truck built out by Imperial Industries. Miller says he expects the 4,000-gallon-capacity truck to be his most efficient on the job, allowing his team to answer as many service calls as possible without having to waste time dumping. Another great feature is the truck’s remote-control system. “My guys can be more efficient on the job, and they don’t have to walk back to the truck as much,” says Miller.

Timothy A. Giard & Son Plumbing & Heating is seeing about 15% of its business from pumping already, and it hopes to see that number jump to 30% in the next couple years

Action Septic Service provides maintenance and monitoring services to small onsite wastewater treatment plants, often seen at mobile home parks near receiving waters in the company's service area

A well-planned land application program helps Koberlein Environmental Services achieve major success

Jason Muzzy, owner of Commonwealth Waste Solutions in Chester, Virginia, talks about the stiff competition for jobs in his region. The Chesapeake Bay Watershed Act requires residents to have their tanks pumped every five years, Muzzy says. “Folks in other parts of the country might think that’s amazing, but it brings a lot of competition, so it’s a double-edged sword.” Even so, Muzzy says he enjoys his job and answers to the customer the way most people answer to their boss. “I enjoy it because I help people. They call me in their most desperate times.”

Driving septic trucks down bumpy back roads can be a dirty business

Embracing new technology along the way has helped Bill and Chris Tatro grow Snowbridge Inc. into the company it is today

Join the owners of ASAP Sanitary Services as they set up portable restrooms for a festival

This red-hot Peterbilt pumper is as classy as they come

By expanding service to include grease traps and oil bins, this Ohio septic company is retaining restaurants as clients

Rex King, Jr. had to borrow money from his family to start his pumping company at 21, but paying them back won’t be a problem with this kind of business.

Over the course of 20 years, Tidy Tim’s simple portable restroom operation evolved into a comprehensive septic services company employing three generations of family.