Customers can always expect a cheerful greeting when they call Harris & Sons Septic in Halifax, Virginia. Whether it’s the big personality...
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Speak Up and Stay Safe — Your Question Could Save a Life
I’m sure you’ve heard the phrase “There is no such thing as a stupid question, except the one that didn’t get asked.”
Some...
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Why January Is the Best Time to Create an Inclement Weather Plan
Recognizing the impact of weather conditions on construction projects at the start of a new year is the best time to prepare...
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Why Financial Literacy Programs Are the New Must-Have Employee Benefit
Small-business owners have a natural interest in keeping their employees happy, productive and well-motivated. One of the best ways to accomplish these...
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Use Role-Playing to Boost Sales for Your Septic Services Business
In the highly competitive residential plumbing and septic services market, superior technical skills alone aren’t enough to guarantee success.
Today, effective communication, customer relationship...
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What Downtime? Maximizing Winter Hours for Your Onsite Business
Someone emailed me the other day and said, “I have a job that might be a good one for winter when you...
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Abandoning Sewage Tanks Properly Saves Lives
Every year there are news accounts of adults, children or pets falling into a collapsed septic tank, cesspool or seepage pit, causing...
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How to Be Part of the Safety Solution
Each day we make decisions that can affect our safety. It’s no secret that almost 90% of incidents are caused by unsafe...
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How to Craft Stories That Resonate With Customers
During a recent conversation with a client, it became clear that there was a disconnect between what he thought was important and...
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7 Tips for End-of-Year Tax Prep
Tax season can be a grueling period for any small business owner, sapping time and resources that you could otherwise spend leading...
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5 Ways Pumpers Can Give Back This Holiday Season
As the holiday season approaches, pumpers and other contractors have a unique opportunity to make an impact in their communities. The construction industry...
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How to Protect Your Team and Equipment From Winter's Risks
Ice, snow and freezing temperatures can add risk to all aspects of construction projects. Keep your people, your equipment, your site and...
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How Dashcams Reveal Risky Driving and Boost Fleet Efficiency
In a perfect world, a contractor would be able to see whenever company technicians engage in risky driving behaviors, then coach them...
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Party Houses or Vacation Properties May Need Excess Capacity
Some readers have asked whether they should be concerned about their systems ability to handle peak water-use events. Examples of large water-use...





















