When making a service call for a high water alarm activated at a customer’s house, we arrive to find the pump pumping, but the level in the tank isn’t going down. There is water spraying hard out of the weep hole within the pump tank, so obviously the pump seems to be functioning. Cutting the pipe in the pump tank, we can see the pump is definitely pumping hard, but again, the level in the pump tank is not going down.
We luck out in Wisconsin: our design component manuals require flushout valves at the end of every pressurized lateral. So
Troubleshooting: When the Pump Is Pumping, But the Level Is Not Going Down
When you’re called out for a high water alarm and the pump appears to be working, follow these tips to diagnose the issue
Apr 01, 2024 | by Todd Stair |

















