The Urban Dictionary describes ghosting as “the act of suddenly ceasing all communication with someone the subject is dating, but no longer...
Entries Tagged Employee
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How to Improve Your Hiring Process
Hiring is one of the biggest pain points for septic service companies.How do you find someone who takes the job as seriously as...
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Reshaping Your Workplace Culture
There’s a lot of emphasis these days on building a great workplace culture. Unfortunately, doing so is a lot like following through...
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Tips for Training Non-English Speaking Employees
Right now, we’re in the middle of a labor shortage. With more jobs than workers, companies are increasingly willing to hire anyone...
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Don’t Let Office Chaos Chase Away Your Best Technicians
There are two parts to a septic services or plumbing organization — the business office and the field staff.
Each area is important and...
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Employees Not Measuring Up? Do’s and Don’ts of Improving Performance
Have you ever dreaded having a conversation with an employee who wasn’t meeting performance expectations? If so, you are not alone.
Most managers would agree...
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Handling an Employee Resignation You Didn’t See Coming
Business leaders must be prepared for some employee turnover. Sooner or later, you’re bound to have an employee who leaves the company,...
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3 Questions to Ask When an Employee Makes a Mistake
No employee, no human is infallible. The best companies understand this. They do their best to hire and train right so that...
Editorial
Thank You, Pumpers, for a Job Well Done
For the past year and a little more, pumpers have done much to prove their worth as essential service providers. While millions of...
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Gaining Control Over the Fear That Is a Hindrance to Business Success
We watched the Mars rover landing back in February, and the significance of the accomplishment was palpable. We could feel the historical...
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Managing Your Employees’ Licensing and Credentials
For those who work in the trades, success depends not only on developing core skills but on keeping those skills sharp.
Of course,...
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Stay Updated on Overtime Rules
Employers may not like to pay overtime, but not abiding by state and federal rules can land them in hot water. It...
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Tap Introverts’ Potential to Improve Your Staff
A flashy, bright-red Ferrari Portofino will attract a lot of attention in a parking lot. A shiny new Honda Accord? Probably...
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Controlling Group Health Care Costs in Your Business
For small-business owners, there are obvious advantages to providing decent employee health benefits. Among those advantages: improved employee morale, potentially fewer sick...













