So you see a colleague violating a safety procedure while operating an excavator, or breaking office ethics protocol.
Given most people’s propensity for...
Employee Articles
Online Exclusives
How to Subdue the Potential Toxicity of Workplace Rhetoric
A survey conducted last year by The Harris Poll for job-search platform Glassdoor showed that 60% of 1,200 respondents felt it was unacceptable...
Online Exclusives
Keys to Effective Communication for Project Leaders
A study from consulting firm FMI Corporation and PlanGrid discovered that 52% of all construction industry rework is a result of poor data...
Online Exclusives
Have You Been ‘Ghosted’ by a New Employee?
The Urban Dictionary describes ghosting as “the act of suddenly ceasing all communication with someone the subject is dating, but no longer...
Online Exclusives
How to Improve Your Hiring Process
Hiring is one of the biggest pain points for septic service companies.How do you find someone who takes the job as seriously as...
Online Exclusives
Reshaping Your Workplace Culture
There’s a lot of emphasis these days on building a great workplace culture. Unfortunately, doing so is a lot like following through...
Online Exclusives
Tips for Training Non-English Speaking Employees
Right now, we’re in the middle of a labor shortage. With more jobs than workers, companies are increasingly willing to hire anyone...
Online Exclusives
Don’t Let Office Chaos Chase Away Your Best Technicians
There are two parts to a septic services or plumbing organization — the business office and the field staff.
Each area is important and...
Online Exclusives
Employees Not Measuring Up? Do’s and Don’ts of Improving Performance
Have you ever dreaded having a conversation with an employee who wasn’t meeting performance expectations? If so, you are not alone.
Most managers would agree...
Online Exclusives
Handling an Employee Resignation You Didn’t See Coming
Business leaders must be prepared for some employee turnover. Sooner or later, you’re bound to have an employee who leaves the company,...
Online Exclusives
3 Questions to Ask When an Employee Makes a Mistake
No employee, no human is infallible. The best companies understand this. They do their best to hire and train right so that...
Editorial
Thank You, Pumpers, for a Job Well Done
For the past year and a little more, pumpers have done much to prove their worth as essential service providers. While millions of...
Online Exclusives
Gaining Control Over the Fear That Is a Hindrance to Business Success
We watched the Mars rover landing back in February, and the significance of the accomplishment was palpable. We could feel the historical...
Online Exclusives
Managing Your Employees’ Licensing and Credentials
For those who work in the trades, success depends not only on developing core skills but on keeping those skills sharp.
Of course,...














