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Soft-Start Clutch from LC Tanks Inc.

No matter the service business, meat cutter-turned-pumper Jeffrey DiTota says an always-sharp dedication to customer service helps bring home the bacon

Florida Gov. Charlie Crist signed a septic tank inspection bill, requiring the state’s 2.6 million tanks to be inspected every five years.

The Answer Man defends criticism of perforated pipes in distribution trenches and addresses consumer concern about toilet paper breakdown in the septic tank

For convenience and overall dependability, more vacuum truck owners are shifting over to automatic transmissions

Infiltrator Acquires Blue Diamond Corrugated Pipe; SJE-Rhombus Expands Sales Force, Adds Global Web Content; Bord na Mona Installs 600th Odor Control System; Pat’s Pump Named Distributor for Myers/Aplex; Presby Environmental’s AES Receives Ohio Approval

Featured products of August

This month we feature G & G Septic Service LLC

Life is hectic for pumping contractors this time of year. Keep these simple reminders handy to ensure ‘crazy-good’ customer service for your event customers.

When developing a working relationship with an event planning committee, don’t be afraid to make suggestions, and offer to join the committee

If you plan to lease space, take precautions that will help keep your costs down, provide flexibility and enable you to grow

The Partnership for Decentralized Wastewater Management (formerly the EPA Decentralized Wastewater Memorandum of Understanding) identified six research projects at its annual meeting.

How often do you tell homeowners to have their septic tank pumped? A poster is concerned that customers aren’t listening to good advice on the topic.

What tactics do you employ to land prized contracts to serve fairs, festivals and concerts?

Always on the grow, a Minnesota family business stretches its technology muscles and mounts long-range planning efforts to better serve customers

Longtime pumping contractors Jeff and Kim Seipp aid efforts to raise training and professionalism in Colorado’s septic service industry

John Harper of Louisiana’s Port-A-Jon says marketing is still about relationships, but there are new tools to reach out and build business connections

The city council in Ham Lake, Minn., hired a contractor to analyze 143 onsite systems and 36 potential sewer system sites in two lakeside communities...

When you need to satisfy the most discriminating VIP party planners, turn to the comfort and convenience offered by the latest upscale restrooms

Requiring devices to measure sewage flow would determine the root cause of poorly performing septic systems