Online Exclusives

Pumper: How do you deal with a newcomer who undercuts the competition on price?Sjofors: Price wars are always a mistake. When one...

Pumper: What else can pumpers do to determine prices? Sjofors: You need to understand the demand curve of your client base. One...

Pumper: So how do people go about figuring out a proper price? Sjofors: The first thing people need to do is figure...

A few readers have said recently that they received a lot of sound advice in a past Pumper Interview story we did...

New Jersey-based Wastewater Eco-Charities, formed last October, has announced a plan to help low-income homeowners – including senior citizens, veterans and the...

Randy Soper, of R.T. Sanitation in rural Northern Wisconsin, was recently sentenced to 30 days in jail after being prosecuted by the...

We’re adding the Pumper name to the social media craze.In recent months, Building the Business column writers in Pumper have joined the...

We’ve had recent requests from readers for a generic press release form contractors can use to promote their attendance at the 2010...

Connecticut contractor Joe Dastoli, in response to a Septic System Answer Man column, writes: “Why do states still require the installer to...

I called a septic hauler last week in Minnesota and was surprised when he wanted to talk my ear off in the...

Could it be that industry public education efforts are paying dividends, that good news about the effectiveness of onsite septic systems is...

A week after returning from the Pumper & Cleaner Environmental Expo, I have a sense of renewed optimism among many in the...

1. New products = new ideas.I can’t tell you how many times I’ve heard the story … “When I was at the...

Wildlife biologists in Illinois have found a new way to use a dual-chamber concrete septic tank: Snake storage.Last fall, the planned demolition...

The Arizona Department of Public Safety apparently did a great job sniffing out a fake septic service truck last week, then finding...

Much of your equipment may be tucked away for the winter, and you’re contemplating what’s in store for the 2010 busy season....

Last month, Time Magazine ran a feature story on a fairly obscure environmental movement to bypass traditional wastewater treatment by composting human...

In the old days of the newspaper – How many of you remember the rolled-up periodical that was dropped at your doorstep every...