For many businesses, modernizing operations is still a challenge to tackle. Automation and moving over to digital processes can drive better efficiencies and growth, from how field technicians are dispatched and routed to things like inventory management.
Zuper is one company that offers solutions like all-in-one field service management software. Zuper CEO Anand Subbaraj recently spoke with Pumper magazine to provide some insights.Pumper: What are some of the biggest operational challenges service-based water and wastewater businesses are facing today, and how are these evolving with customer expectations?Subbaraj: The real challenge isn’t just coordination — it’s coherence. Too many service businesses are still running on a patchwork
The Challenge of Modernizing Operations
May 21, 2025 |













