9 Reasons For Your Business to Try Chatbots

With countless avenues available for people to communicate with your business, it can be challenging to keep up with all the messages and questions. But ignoring isn’t an option if you want to attract and retain customers.

Feb 10, 2022 | by Carter Harkins and Taylor Hill |

Small Business Customer Service Communication

Harkins And Hill — Carter Harkins and Taylor Hill

Running a business is hard. That’s the understatement of the year, huh? But the truth is, in some ways, running a business is harder than ever. Customer expectations are higher than they’ve ever been, and with Facebook (now Meta), HomeAdvisor, Angie’s List, TikTok, Twitter, Instagram, Thumbnail, and the many other platforms out there that allow clients to find and communicate with your business, it can feel like you need to clone yourself a dozen times just to keep up with the messages and questions. And that doesn’t include the phone calls and contact forms coming in through your Google Business Profile (Formerly: GMB) and

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