Pumping, plumbing and drain cleaning can be thankless work. There are days, sometimes weeks even, when nothing seems to go right. Complaining customers, disgruntled employees, rising insurance costs. Aren’t there easier ways to make a living?
I was in one of these dark moods recently, and it wasn’t helped by the fact that it was my turn to answer the phones for the weekend. It’s not an exaggeration to say I was dreading the moment my phone would ring.I’m not often found answering phones these days, my day-to-day responsibilities lying elsewhere within the company. Besides, we’ve hired people much better suited
Remembering the Difference You Can Make In People’s Lives
The day-to-day grind can get you down, but as the author recounts in this story, it’s important to recognize the impact you can have on your customers
Dec 30, 2020 | by Anja Smith |
