Years ago, 40-year septic industry veteran Tom McLaughlin, owner of Metro-Rooter Plumbing Service in Jacksonville, Florida, used to pay his employees by...
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Online Exclusives
Safety Today Introduces a Cross-Functional Protective Glove
In many industries, impact protection, cut protection, and worker comfort must all be considered when choosing protective gloves, since some applications or...
Online Exclusives
Arta Potties Wipe Out Homeless Bathroom Issues
A creative plan to bring art-wrapped portable restrooms to Salem, Oregon, is proving to be an extremely useful and pleasant alternative to...
Blogs
Don’t Miss These 3 Tips in the November Issue
There are way more than three useful articles in the November issue of Pumper but these are three helpful tips that encompass...
Online Exclusives
Expert Tips for Baffle Repair
One advantage to working on septic systems for over 40 years is that people I have worked with often share pictures or...
Blogs
Pumper Truck Recovered After Bridge Collapse
Hopefully nothing like this has ever happened to your septic truck!Last week in West Auckland, New Zealand, a septic truck fell through...
Online Exclusives
Strategic Equipment Purchases Entice Workers
Truck drivers carrying CDLs in North Dakota are typically attracted to high-paying jobs in the oilfields, so attracting them to a pumping...
Online Exclusives
Buying Insurance To Cover Your Small-Business Office
There are several possible scenarios for what “back at the office” means to the owner of a septic company. Maybe your entire business...
Online Exclusives
Hino Trucks Expands INSIGHT Platform
Hino Trucks has expanded its INSIGHT platform to create a connected vehicle for all customers. The expanded Hino INSIGHT platform delivers three key...
Online Exclusives
Growing Your Pumping Business in a Tough Economy
Robb Barnes, owner of King’s Pumping Service in Dallas, Oregon, was a teacher (biology and health) and customer service manager before entering...
Editorial
@Pumper.com
Biosolids Protocol: wading through regsThe regulations regarding the land application of biosolids can be confusing. Having a clear, written procedure in place...
Editorial
What Are the Keys to Customer Service?
This feature in Pumper reports noteworthy conversations that take place at the Pumper Discussion Forum, an online forum for industry professionals found...
Editorial
14 Tips For Building Employee Satisfaction
Aleader’s primary function is to help employees develop a strong belief in the mission of the company and the importance of their...
Editorial
Classy Truck Of The Month - November 2015
Shane Irwin is the secondhand owner of a 2002 International 4300 DuraStar vacuum truck built out by Progress VacTruck with a 2,200-gallon...
Editorial
Focus on Advertising and Marketing That Pays Off
Whether you’re starting up a brand-new business or you’ve been at it for years, you probably already have the skills of your...
Editorial
Survival Tips: Navigating Small-Business Ups And Downs
Family-owned Rhode Island Septic Services (RISS) has seen three generations of boom and bust economic cycles since the company was founded in...
Editorial
Make Grease a Gateway to Pumping Profits
Grease Masters LLC, based in St. Charles, Missouri, a suburb of St. Louis, lives up to its name. The company collects about...
Editorial
Do You Need A Pumping Partner To Provide Breakthrough Service?
The story behind Big Muddy Septic Service in Mandan, North Dakota, is similar to many new businesses. An entrepreneur sees a need...
Editorial
Multipurpose Hauler Carries Restrooms, Pulls Trailer
Amthor International has been manufacturing the Matador Flat Vac portable restroom truck for several years, but customer feedback at the Water &...






















