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November 2015 Issue of Pumper

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Do You Need A Pumping Partner To Provide Breakthrough Service?

Working the frontier of US energy exploration in North Dakota, Big Muddy Septic Service and restroom provider Spot-A-Pot take a tag team approach to customer satisfaction.
Product Focus - November 2015

Product Focus - November 2015

@Pumper.com

@Pumper.com

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What Are the Keys to Customer Service?

What Are the Keys to Customer Service?

The septic contractors with the biggest profit margins and the most loyal customers do whatever it takes to fix problems.
P 11 14 Building The Business Timothy Bednarz

14 Tips For Building Employee Satisfaction

Help your crew realize career goals, have a voice in important decisions and feel valued by managers.
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Classy Truck Of The Month - November 2015

We feature Irwin Septic Tank Cleaning, Midwest City, Oklahoma.
Erik gunn 2010 180212 133901

Focus on Advertising and Marketing That Pays Off

Figure out what’s bringing in the business, and quit wasting time and money on things that aren’t.
Riseptic 008

Survival Tips: Navigating Small-Business Ups And Downs

For three generations, Rhode Island Septic Services has utilized vastly improving onsite technology to provide customers with more efficient pumping and repair work.
P 11 15 pumper interview grease masters

Make Grease a Gateway to Pumping Profits

Look for new customers with commercial kitchens, then offer grease trap cleaning and other services to build more revenue onto every invoice.
Amthor 2

Multipurpose Hauler Carries Restrooms, Pulls Trailer

Amthor Matador Flat Vac tank can hold up to 2,000 gallons and haul up to 12 units for delivery.
Jim kneiszel 2009 180212 133852

Discourage Do-It-Yourself Inspections

When unprepared homeowners start poking around in the septic tank, bad things can happen. Tell them to call a professional.
NAWT Vacuum Truck Training Planned for the WWETT Show

NAWT Vacuum Truck Training Planned for the WWETT Show

Answer man jim anderson 180212 133851

Tech Tips For Diluting Pharmaceuticals In Wastewater

Trace amounts of chemicals – the byproduct of prescription medicine usage – can linger in onsite systems. Septic service best practices can help solve this groundwater issue.
P 11 15 states dave roll

Building It Back In Bama

Alabama wastewater professionals re-energize their state association, promote training, certification and volunteer work.
Federal EPA Has Authority to Set Chesapeake Bay Cleanup Standards

Federal EPA Has Authority to Set Chesapeake Bay Cleanup Standards

Industry News - November 2015

Industry News - November 2015

Product Spotlight Coxreels Hose Strain Relief Kit

Coxreels Attachment Designed To Protect Hose From Strain Damage

Product News - November 2015

Product News - November 2015

Lenzyme Trap Cleer Case Study

Grease Digester Helps Keep Drainline Clear