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Biosolids Protocol: wading through regs

The regulations regarding the land application of biosolids can be confusing. Having a clear, written procedure in place is the first step in creating a successful biosolids program. Here instructor Dave Gustafson helps make sense of the regulations and gives guidelines for establishing a consistent procedure. pumper.com/featured


Handle With Care: tough customer questions

Have you ever been caught off guard with a tough question from a customer? Perhaps you stumbled through and muttered something incoherent. You might have gotten defensive and made a bad situation worse. Handling customer concerns is a skill that takes time to develop. Here are some tips to help you out. pumper.com/featured


As your understanding of double entry accounting increases, trust your gut feeling that a dollar amount is wrong or ‘weird.’

— Financial Management: Troubleshooting Tips pumper.com/featured


Warning Signs: prevent tire blowouts

Most pumpers wouldn’t mind increasing their vehicle’s gas mileage, extending the life of expensive tires, improving driving safety and receiving warnings about certain hard-to-access parts that may need repair. You can do just that with small, innocuous and relatively inexpensive devices called tire pressure monitors. Read more on these handy devices and how they work. pumper.com/featured


Industry Changes: tips from longtime pumpers

You have to change with the times if you want to grow your business, and no one knows that better than these industry veterans. Whether you’re new to the industry or a longtimer yourself, you can learn a lot from these guys. Check out their advice on surviving – and thriving – in the long term. pumper.com/featured



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