How a Management Consultant Can Strengthen Your Pumping Business

Hiring outside help for insight into managing relationships within the company helped make this brother and sister team a success.

Oct 15, 2015 | by Betty Dageforde |

Portable Sanitation Small Business Management Teamwork Consultant

P6300187 Large — Brother and sister team of Derek and Heather Pauling, president and CFO, and vice president and COO respectively, of Biffs Inc.

Derek Pauling of Biffs Inc., a 55-employee portable restroom company in Shakopee, Minnesota, firmly believes that one of the best things the company ever did was hire a management consultant. “We have always been very interested in team building,” he says, “and having the right person be in the right place at the right time.”In 2005 the company, owned by Derek and his sister Heather, contracted with Melissa Albers from The Authentic Leader, who did a personality profiling assessment on everyone in the company. “The Authentic Leader uses Ngenio personality tools to help us understand ourselves better, how to understand

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