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In 2016, a new water use study of approximately 1,000 single-family homes was published, highlighting water use across the U.S. and Canada....

It’s true that people do business with people, but that phrase doesn’t go far enough. People do business with people they like.Being...

“The compact size makes it great for one-man operation — and it’s perfect for much of the work I do.”That’s Craig Casteen...

Small size equals big business for Gregory Vanscoy, owner of A-Team/Vanscoy Septic Cleaning.Ever since the company’s founding, A-Team/Vanscoy Septic Cleaning has always...

Once upon a time, a pumper could place an ad in the Yellow Pages, slap a logo and phone number on the...

A Deal Assoc. Super Mongo Mover hand truck is one piece of equipment that Bill Leppala can’t imagine doing without since purchasing...

Do your customers like you? What about your pumpers — are they likeable?Maybe you think likeability doesn’t matter, believing in the “I’m here to...

A clogged church kitchen sink prompted a routine call for drain cleaning help.But New York City plumbing pro Sylvan Tieger discovered more...

None of us have been unmoved by the coverage of this year’s disastrous hurricane season, where Harvey, Irma and Maria wreaked havoc...

Many Texans as well as people all over the nation heeded the call when Hurricane Harvey devastated parts of Texas.When Juan Suarez,...

During the summer and early fall, Bill Leppala appreciates the beauty of the lakes, rivers, woods and landscapes in Michigan’s Upper Peninsula...

This is a good time of the year for pumpers to reflect on the portable restroom side of the business. In most...

In 1957 when Gordon Hoover Sr. established Suburban Septic in Kirkwood, New York, the company’s main focus was pumping septic tanks. Today,...

Each small business owner’s definition of success is different, but one thing is true for everyone: Success means getting things done. Highly...

Two bills in the Massachusetts Legislature concern Frank King, and one of them really concerns him.King runs Action King Services in Lowell,...

If you’ve been in business a while, chances are you’ve seen some new opportunities cross your way.Maybe you’ve got good cash flow,...

When Cole Leister went to college to study business, he knew his heart wasn’t in it. Instead, his heart, mind and interest...

Acolumn I wrote several months ago about alkaline stabilization of septage spurred a few reader questions, so it’s a good time to...

The vast majority of vocational trucks serving the pumping and portable sanitation industry are driven by popular diesel power plants. However, alternative...