“Culture of safety” is a phrase that gets used a lot.
For a lot of companies, that term is a reality — safety...
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Help Reverse Your Customers' Bad Flushing Habits
Some may think because some homes have a garbage disposal it is OK to just use a toilet to get rid of...
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Massachusetts Contractor Swears by This Handy Drain Cleaning Tool
Pumpers are bound to occasionally run across customers who also need drainlines unclogged. For smaller-diameter drainline jobs, Jeremy Giard relies on the...
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Industry News: June 2020
American Tank completes acquisition of Lely Tank & Waste SolutionsAmerican Tank announced the completion of its acquisition of Lely Tank & Waste...
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Patent, Trademark and Copyright Law
Let’s talk about trademarks, copyrights, patents and related litigation with respect to how these topics relate to wastewater service providers, dealers and...
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Watch Firefighters Use a Tripod to Rescue a Woman Who Fell Into a Septic Tank
A woman in Versailles, Indiana, who’d fallen into a septic tank was recently rescued by firefighters, using a tripod and rope rigged...
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Writing Great Website Content Is Challenging But Worthwhile
Entry 287483Considering how many times I've restarted this first paragraph, it's fair to say that writing is hard.
Writing for something as specific...
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Virtual Trainings Are Now Available
Having access to content that can expand your knowledge base is as important now as it has ever been, so we are...
Videos
Selling in a Digital Age - Creating Trust and Positioning Your Company for Success in a Virtual Business Environment
Listen in for an in-depth review of a new selling paradigm, how it works, how-tos and tips on how to make the...
Videos
Brand-New Operator Enclosure Is a Key Feature of Updated X-Cavator by Vac-Con
Get an up-close look at Vac-Con’s all-new X-Cavator in this video from the 2020 Water & Wastewater Equipment, Treatment & Transport Show....
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The Facts About Employer Feedback
Most workers dread performance reviews, which more often than not are tedious and nonproductive exercises. So imagine what jobs would be like...
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Plumber Sees Business Boost After Adding Septic Services
In this online-exclusive video, Jeremy Giard — co-owner of Timothy A. Giard & Son Plumbing & Heating of North Andover, Massachusetts —...
Videos
How Effective Is Your Marketing?
Are you wasting your marketing and advertising budget on campaigns that don’t generate leads? Learn how you can better measure the effectiveness...
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How Will COVID-19 Affect Your Insurance?
The COVID-19 pandemic has raised many questions about the short- and long-term impact of the virus on businesses. We will explore how...
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Fact or Fiction? Flat Rate Increases Profit
Explore how switching from time and materials to flat rate affects your bottom line. We will talk about operations changes and leadership...
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Effective Employee Recognition Is About Tailoring to the Individual
Most employers operate employee recognition programs, marking everything from good performance to job longevity. But that doesn’t automatically produce engaged employees. There...
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People, Process, Profit — Make the Needle Jump in Your Company
Contractor businesses succeed and fail by how well they manage just three key areas: people, process and profit. In a successful company,...
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Advice for Cleaning Greasy Pumping Equipment
With pumping businesses regularly cleaning out grease traps, it’s inevitable that equipment becomes coated with grease and needs washing. So what do...




















