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Hurricane Hugo presented opportunities to serve his U.S. Virgin Islands neighbors. But Lew Henley continued to grow his island septic business for 30 years.

As the busy season approaches, remember to show a sincere appreciation for front-line workers who keep the trucks moving and the vacuum pumps running.

Here are four reasons why you may lose customers and what you can do about it

Action Septic Service provides maintenance and monitoring services to small onsite wastewater treatment plants, often seen at mobile home parks near receiving waters in the company's service area

Sonetics has long offered products that allow workers to be separated but still communicate effectively, something especially vital in this new era of social distancing

People are on their computers and other internet-enabled devices a lot right now. If email marketing isn’t currently part of your business strategy, it could be the perfect time to test the waters.

The onsite service and pumping community should consider giving cash-strapped customers a financial breather when possible

Check out the latest product offerings for the pumping industry

Also in this month’s update, a septic company in Tennessee is penalized for illegal dumping

Catch up on the latest acquisitions, promotions and company milestones

The first of four scheduled events will occur Sept. 29-30 at Nissan Stadium in Nashville, Tennessee

Have you started your business with a friend, or are you contemplating a new startup with your bestie? If so, you should proceed with caution.