For years, people calling Timothy A. Giard & Son Plumbing & Heating for septic pumping were referred to other local contractors. That practice ended with the purchase of a used vacuum truck in August 2018, signaling a new direction for the 35-year-old, family-owned company based in North Andover, Massachusetts.The upshot? A new revenue stream and a way to tap potential new customers for the company’s plumbing and hydronic heating services, says Jeremy Giard, 27, the company’s vice president and co-owner with his father, Timothy Giard.Missing out on pumping revenue always bothered the younger Giard. He already was somewhat familiar with
