August 2016 Issue of Pumper

In a Canadian town built on precious metals mining, a family pumping business is rejuvenated by expanded service offerings and an emphasis on customer care.

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As a young man, James Dillard started his business with a new septic service rig, and he expects to retire behind the wheel of the same truck.

A creative vacuum truck purchase, strategic land application and extensive marketing get new septic service owners off on the right foot.

Maybe a health plan just won’t work for your business. How else can you help employees with health costs?

Rowell’s Sewer & Septic uses effective marketing, a company jingle and new headquarters to exceed all expectations.

Before you know it, onsite system control will be available via a homeowner’s smartphone. The industry must adapt to tighter regulation and more frequent performance checks.

Lack of quality land to fill demand for new homes pushes decentralized wastewater professionals to look toward onsite technologies and technical training.