July 2013 Issue of Pumper

Thanks to a dedicated crew of workers, California’s Legacy Sanitation has enjoyed explosive growth and high marks from customers.

With 75 years in business under their belts, Michigan’s DeJonghe family continues to make strides in pumping safety, new marketing and advocating for the industry.

As onsite systems become more sophisticated to address site and environmental challenges, pumpers will be faced with an array of complex new technologies to maintain.

Is it time to pull the plug on your business landline? It’s high time you review your phone service and look at ways to shave dollars off a growing monthly bill.

A poster wonders how other pumpers handle the situation when a lid falls into the septic tank during a service call

Customers will welcome your ‘reminder’ calls when you employ these successful strategies.

The business emphasis has changed from septic service to portable sanitation in the 12 years since Jay Brendel's Michigan-based company was first featured in Pumper.

Mine this issue for at least one great business-building idea in every story.