Inside the January 2011 Issue of Pumper

Table of Contents | View E-Zine | Issue Archive
Boom Town
Thanks to energy exploration, the once-sleepy Canadian outpost of Torbay, Newfoundland and Labrador, has turned into a hotbed of pumping and portable sanitation opportunities for D & S Vacuum Truck Services
Why Won’t My Banker Help Me?
As you seek financing for a business expansion, it helps to understand how bankers work and how they evaluate loan proposals
A Pumper’s Book Club?
Answer Man reader seeks recommendations for system installation reading materials
Maryland Orders Drip Irrigation Moratorium
Problems with two of 13 drip irrigation septic systems in Maryland have prompted a year-long moratorium on new drip systems in the state.
So Far, Very Good
Pumper Ronnie Daniels concentrates on personal customer service as he navigates a challenging economy during his first year in business
Come Fly With Me!
Airline industry veteran Dennis Bowling uses past customer service lessons to take flight in the septic pumping and portable sanitation business
How do you handle incidental damage caused by technicians doing a job?
What’s On Tap for 2011?
January is the time for planning the new year’s agenda, and the National Association of Wastewater Transporters has the process well under way.
A Lot to Learn
The 2011 Pumper & Cleaner Expo offers 84 seminars with advice on improving business practices and in-the-field performance
Improve Quality First
Not that you should give up your marketing budget, but improving your service is the first step to landing more customers
It’s ‘Good News Time’ to Start 2011
Many folks expressed surprise last fall when the National Bureau of Economic Research announced that the recession actually ended in June 2009.
Industry News - January 2011
Gradall Names Petrole Vice President of Vacall; Clear Computing Launches New Online Store; Liberty Pumps Selects Rep Council; Ritam Technologies Launches Online Store; Grundfos Pumps Launches Facebook Page; Hino Trucks Tops Satisfaction Ranking; Cummins Builds Sound-Testing Facility; JAG Builds Restroom for King of Dubai; Water Cannon Launches Online Store; Specialty B Sales Founder Passes Away; Webinar Highlights Jetter Selection