Few things will doom a project faster than poor leadership. Without a respected captain at the helm, teams can easily be riven...
Featured Content
What's new at Pumper this month? Take a peek at some of our featured articles.
Displaying results 172-190 of 737
Online Exclusives
How to Choose the Right Float Switch for Your Septic Pump
There was a day when you ordered a pump and you said, “and a float switch.” How times have changed. Now you...
Online Exclusives
How Employee Recognition Programs Can Stop the Worker Exodus
For more than a year now, approximately 4 million American workers a month have left their jobs — that’s nearly 49 million...
Online Exclusives
Responding to Customers Quickly is Imperative
I call it the 10-minute window.
That's the time you have to respond to a phone call from a customer to ensure you...
Online Exclusives
Before the Excavator Moves, Have an Erosion Control Plan
In the last decade or two there has been an increased interest and focus on erosion and sediment control on construction sites...
Online Exclusives
Coping With Stress on the Job Site
Construction is an inherently stressful job for a lot of reasons. Difficult weather conditions, long and irregular hours, tight deadlines and equipment...
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Study Finds Septic Tanks May Require More Frequent Maintenance
A recent study out of the University of Georgia shows that younger septic systems — those between two and 10 years old — often...
Online Exclusives
Septic Pump Replacement Do’s and Don’ts
I get calls about failed pumps all the time. Many times, the customer is frustrated because this will be their third or...
Online Exclusives
Tips to Avoid the Most Common Safety Mistakes on Job Sites
You’ve heard it before but let it sink in: More workers die in construction than in any other industry.
The Bureau of Labor...
Online Exclusives
Passing the Baton: Secure Your Business’s Future With a Succession Strategy
As the septic pumping industry continues to advance, the key to long-term success lies in preparing the next generation of leaders. Three...
Online Exclusives
Root Intrusion or Root Canal? They’re Both Painful for Installers.
In our workshops, one of the installation keys we discuss at great length is making sure sewage tanks, piping between system components...
Online Exclusives
Protect Your Business From Equipment Theft With These 8 Tips
Construction equipment theft is everywhere, and if your business hasn’t been a victim yet, it likely will be. Nearly 1,000 pieces of...
Online Exclusives
The Power of Your State Onsite Association
If you are already an active member of your state onsite association, you already know the importance to yourself, your company and...
Online Exclusives
Advanced System Monitoring Takes the Guesswork Out of Troubleshooting
A colleague pointed us to an article recently about smart toilets. This is what happens when people learn you are into sewage;...
Online Exclusives
Diversify and Conquer: How Pumpers Can Expand Horizons and Boost Profits
In an increasingly competitive market, and small business owners in the septic pumping industry must innovate and diversify their services to increase...
Online Exclusives
Basics of Evaluating Mound Systems for Real Estate Transactions
When evaluating any onsite system, always start by collecting any records of the system (plan, soil test, etc.) from the local regulating...
Online Exclusives
Florida Pumper Demonstrates the Power of Team-Building and Education
As the owner of Brian’s Septic Service in Tallahassee, Florida — a company that’s grown considerably since it was established in 2005...
Online Exclusives
How to Increase Loyalty and Retain Long-Term Customers
The goal of home-service companies is to get the phone to ring. We can calculate the cost to get the phone to...
Online Exclusives
Normalizing Deviant Safety Practices Is an Accident Waiting To Happen
In January 1986 a significant and tragic event happened that was completely preventable. The space shuttle Challenger exploded 73 seconds after taking...


























