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For plumbing and pumping companies, establishing a strong brand identity is essential for standing out in a competitive market. A key element of...

A colleague of ours sent us a photo of the inlet baffle in a septic tank and commented that the baffle design will...

Loading rates aren’t determined at the drop of a hat, well at least they shouldn’t be. They should be based on the...

United Rentals recently launched its Excavation Safety Training for Competent Persons Program, offering an interactive approach to teaching trench and excavation safety. Designed...

As a business owner in the home services industry, you already know how much skill and expertise your best employees bring to...

Drake and Cindy Whitney operate Cowboy Septic and Straight Flush Rentals from their farm in Airdrie, Alberta, about 25 miles north of...

The onsite industry doesn’t get depicted in the brightest of lights. You know the jokes. What the public doesn’t see is the dedication...

Private Equity is making quite a buzz in the trade industry. I can hardly go a day without it being brought up...

Onsite systems — when designed, installed and maintained properly — are fairly robust systems that in most cases rarely freeze. My experience...

Pumper is excited to announce the launch of Pumper Cast, a new podcast series dedicated to the septic pumping industry. Featuring in-depth discussions...

Customer relationship management (CRM) systems are an integral part of many businesses, allowing companies to effectively collect, organize, access and share data...

Summer presents the challenge of working in blistering heat, but now is the time of year to begin focusing on the dangers...

The construction industry is facing a workforce shortage, and companies are increasingly recognizing the need to attract young, skilled workers to fill...

There are many issues we find with risers that need repair, replacement or modifications. On a constant basis, we see access covers buried...

Customers are at the heart of your business. If they are not happy or you are not effectively meeting their needs, it...

The average weight of an excavator is around 35,000 pounds, the average weight of a backhoe is around 25,000 pounds, the average...

Jason Spangle jumped from a career as an elementary school teacher in Mio, Michigan, to the owner and president of Esch’s Septic...

William James, the famed American philosopher and psychologist, once said, “When two people meet there are really six people present. There is...

As a septic services or plumbing business owner, your fleet of vehicles is the lifeblood of your operations. These vehicles ensure that your...