Editorial Articles

The Cape Cod peninsula in Massachusetts has seen tremendous changes since the 1950s when Robert Our Sr. worked as a commercial fisherman...

When Henry Damm set out to buy his first new vacuum truck for septic service, his overarching goal was to land the...

Everyone who starts or leads a business dreams of passing it along to the next generation. But few are successful in making...

Attending a trade show can provide a welcome break from the daily routine, but anyone who mistakes a trade show for a...

The death of a 3-year-old boy in Florida sparked a TV news investigation of underground tank safety and promises from the mayor...

Over the past year, you’ve been courting and cultivating potential new customers. After submitting a handful of proposals, at last a call...

When Jeff Corbin was hired in June 2016 as the director of maintenance and fleet operations at Mahoney Environmental, the company’s senior-leadership...

Is it standard practice to pump a septic tank through the inspection port?Every so often I get jolted back to reality. This...

In work truck fleets, operator safety is a paramount concern. Adding safety options can have huge payoffs in terms of insurance savings,...

Name and title or job description: Andrew Andriola, president/sales/service tech Business name and location: Andriola’s Cesspool Service, Holbrook, New York Age: 61 Years in the...

Chad Werab added this black 2010 Kenworth T800 with a steel 4,000-gallon waste and 300-gallon freshwater steel tank and Fruitland 500 cfm...

Hoss Campbell added this lipstick red 2014 Freightliner with a 2,500-gallon tank and Masport H20W pump built out by Abernethy Welding &...

Septic service may be your main revenue generator, but for pumpers who provide portable sanitation, it doesn’t hurt to diversify your service...

For JT’s Septic of Dewey-Humboldt, Arizona, the economic downturn a decade ago was a chance to reinvent the company and focus its...

Every now and then, I see an ad on a local Craigslist website recruiting for a septic service or portable sanitation technician....

In 1957, Warren Plummer opened up Plummer’s Septic Tank in Wyoming, Michigan, following in his father’s footsteps. Over the years, as the...

Does your small business have a customer service problem? Too often, business owners or managers recognize they have a service issue, yet...