Editorial Articles

The daughter of the late Barry Gump is intent on carrying on a family tradition — more than 60 years of customer service and innovation

Rodney Loeb opens the doors of his septic service shop to a popular gathering of pedal steel guitar players.

Spotless restrooms are the key to success for Cristine Glass and Ohio’s ASAP Sanitary Services.

You want to answer all of their questions about pumping or portable sanitation, but you want to dispense the information and get on with the day.

Extending credit requires a policy and strategy for collecting your money when clients don’t pay up.

Aerial photos and videos will demonstrate the extent of work you do for customers and help educate the public about septic system operation and maintenance.

There are consequences when your clients exaggerate the number of bedrooms when selling a house.

As many pumpers and installers are hitting retirement age, the need to bring younger people into our service companies is reaching a critical stage.

Transitioning to a paid time off system may make your employees happier and save you time, money and human resources headaches down the road.