People are usually a little shocked when Cristine Glass shows up to deliver portable restrooms since she’s barely 5 feet tall and...
Editorial Articles
Displaying results 1255-1273 of 3355
Editorial
Three Ways to Satisfy a Disgruntled Caller and Get Off the Phone
Telephone customer service may look easy, but until you’re responsible for navigating the world of tough calls, it’s difficult to appreciate the...
Editorial
Classy Truck - April 2018
Smith’s Sanitary Septic Service - Hanover, Pennsylvania
Steve Smith added a blue and white 2016 Kenworth T880 carrying a 5,500-gallon steel tank and National...
Editorial
Treatment system a fit for sensitive areas
Onsite treatment in areas around lakes and watersheds can get tricky. Typically, those areas require that effluent be treated to very high...
Editorial
Portable restroom company uses new cleaner to remove graffiti
Problem: Rent-A-John in Ann Arbor, Michigan, had problems with units near frat houses. Graffiti artists had rendered about 40 portable restrooms unusable...
Editorial
Arizona Expands Reuse Options for Graywater
In January, new Arizona regulations took effect expanding the use of reclaimed water to meet various demands including, under limited circumstances, human...
Editorial
The Customer Won’t Pay. What’s Your Next Move?
Extending credit and utilizing an invoicing system is a necessary prerequisite to growth in the commercial arena and, in some cases, the...
Editorial
Drone Photography Will Take Your Business to New Heights
While he’s out on pumping jobs, Lucian Witmer pulls out the newest tool to help his dad’s business. The tool doesn’t dig...
Editorial
It’s Bad Advice: You Want Another Bedroom? Just Add a Closet!
A reader wrote in with an observation about a practice he had seen lately and a question about system sizing based on...
Editorial
We Must Reverse the Aging of the Wastewater Industry
Name and title or job description: Jerry Pearce, president
Business name and location: Pearce Environmental Technologies, Rolesville, North Carolina
Age: 46
Years in the industry:...
Editorial
Classy Truck - April 2018
Grand Island Waste Management - Grand Island, New York
Jim Ehde added this gray and metallic blue 2012 Freightliner carrying a 5,000-gallon steel tank...
Editorial
Should You Combine Vacation, Holiday and Sick Days Into a Single Benefit Pool?
Vacation. Sick time. Holidays. Personal days. If you offer some or all of these to your employees, it can be dizzying to...
Editorial
New Jersey Inspector Aims to Remove Perceived Conflicts of Interest
Joseph Garner spent years working for others through companies in the wastewater industry. But he wanted to become an independent onsite wastewater...
Editorial
Wastewater Woes for a Pumper on Vacation in Central America
A reader contacted me and explained he just returned from a vacation that involved umbrella drinks and tropical beaches. Since these are...
Editorial
Should You Choose a Vane Pump or Blower for Your Next Truck?
A vane pump or rotary blower for wastewater vacuum trucks? It’s a question I have been toying around with for some time....
Editorial
No Such Thing as a Routine Service Call
Name and title or job description: Jay Carroll, owner
Business name and location: Stool Bus, Pie Town, New Mexico
Age: 60
Years in the industry:...




















