Editorial For Mike Capra, Job No. 1 Is Satisfying and Educating the Customer ‘Every job we do, even if it doesn’t go as planned, we take it as a great learning opportunity. We always find the silver lining.’ January 23, 2020
Editorial This Carpenter Quit Construction to Build a Successful Pumping Business Maznek Septic Service takes meticulous care of customers’ septic systems and grease traps in its southern New Hampshire territory. December 23, 2019
Editorial Make 2020 the Year of Septic Tank Safety Awareness Children continue to fall into tanks with unsecured lids. Diligent pumpers help put a stop to the tragedy. December 23, 2019
Editorial A Canadian Family Company Finds the Secret to Success Is Diversifying the Service Menu Pumpers in the great white north may slow down during the long winter. Not Wilton Sanitation, which finds new ways to keep the crew hustling throughout the year. December 23, 2019
Editorial Six Tips to Retain Your Top Workers Don’t let those great employees slip through your fingers. Offer professional advancement opportunities to keep them on your team and meeting their potential. December 23, 2019
Editorial New York’s Suffolk County to continue building infrastructure in advanced onsite systems December 23, 2019
Editorial Can You Put an Accurate Value on Your Pumping Business? Determining how much your company is worth is complicated and often unnecessary. But you can use these tools to get a rough estimate for peace of mind. December 23, 2019
Editorial Onsite Industry Needs Partners to Keep Waterways Clean A Vermont conference offers education for onsite professionals and homeowners to address septic system issues on waterfront properties. December 23, 2019
Editorial Making the Choice: Sewage Ejector or Grinder Pump? Reader question about sewage pipe runs prompts a review of two popular pump choices for retrofit work. December 23, 2019
Editorial Working in Colorado Can Be a Real Blast With rocky terrain and small building lots, dynamite and creative drainfield design are important tools for members of the Colorado Professionals in Onsite Wastewater. December 23, 2019
Editorial Working Alone Can Be Stressful but Rewarding for a One-Man Pumping Crew At Wisconsin’s Countryside Septic Service, owner-operator Tom Jakubowicz is solely responsible for quality pumping and top-notch customer service. November 25, 2019