Editorial Articles

If you think of your business as providing a service more than selling products to a customer, you might not think much...

You very likely sign contracts in the course of doing business. You may need contracts, for example, to buy or sell goods...

To improve cash flow, operate more efficiently, lower prices, and boost customer loyalty while fending off competitors, OnSite Management Inc. in West...

Careful personal attention to customer issues has driven the service Pete Couty provides from his pumping company in Newcastle, Wash. He will...

Owner Ron Miller II added this all-white 2012 Freightliner M114 with a 3,600-gallon steel tank purchased from Young Freightliner, and the tank...

One dreaded statement from a prospective customer could make a salesperson turn pale. “Is this your best deal?” Or “I’ve talked to...

It stands to reason that a broader professional skill set will yield more revenue from more customers – and better yet –...

MINNESOTAWater softener regenerate research John Novak, keynote speaker at the Minnesota Onsite Wastewater Association conference and lead researcher on the water softener regenerate...

Large amount of portable restrooms needed on short notice for Papal visit Problem: Pope Benedict XVI was scheduled to appear in Leon, Mexico,...

As a result of discussions at the land application sessions at the Pumper & Cleaner Environmental Expo in February, a quick review...

Effective Jan. 15, all pumpers must have completed the National Association of Wastewater Technicians vacuum truck training course or an equivalent certification...

When a lake homeowners association and a watershed district in Stearns County, Minn., suspected failing septic systems were affecting local water quality,...

The 450 SC slide-in vacuum tank, made by Robinson Vacuum Tanks Inc., offers portable san-itation contractors a longer sill-to-tank weld that increases...

Titan in-bed diesel fuel tank The 60-gallon, polyethylene, in-bed diesel fuel tank from Titan Fuel Tanks fits most full-sized pickups and resists the...

Portable Sanitation Service Truck The portable sanitation service truck with stainless steel tank from Advance Pump & Equipment provides corrosion resistance and durability...

This feature in Pumper reports noteworthy conversations that take place at the Pumper Discussion Forum, an online forum for industry professionals found...

It was a family affair two times over at the 2013 National Backhoe Roe-D-Hoe sponsored by the National Onsite Wastewater Recycling Association,...

Since I took over the presidency of the National Association of Wastewater Technicians in June 2012, the association has been busy. Of...

The National Association of Wastewater Technicians presented its major annual awards at a breakfast meeting at the Pumper & Cleaner Environmental Expo...