![Good Communication Is Key to Succession Planning for the Hack Family](https://cole-pumper.imgix.net/https%3A%2F%2Fwww.pumper.com%2Fuploads%2Fimages%2Fgrau_09012023_30.jpg?crop=focalpoint&fit=crop&fp-x=0.5&fp-y=0.5&h=620&ixlib=php-1.1.0&q=75&w=1024&s=763c680432a77537ace753ceef49aa8b)
The family behind Tidy Tim’s in Mount Gilead, Ohio, includes Tim and Patty Hack, left, and son and daughter Katie Gossett and Kyle Hack. They are shown with a new Kenworth septic service truck built out by Pik Rite and carrying a National Vacuum Equipment blower. (Photos by Scott Grau)
Kyle Hack never wanted to leave Tidy Tim’s Inc., the company his parents, Tim and Patty Hack, founded in 1995 as a side business after purchasing 28 restrooms and a service truck from a portable restroom operator. Kyle’s sister, Katie Gossett, never intended to stay with the...