Jamie Miller candidly admits that he used to be one of those pumpers who was a solid technician but a not-so-great businessman. But that changed dramatically about five years ago after a crash course in business building helped him reshape his family’s septic pumping business, Miller’s Services.
The makeover spurred dramatic growth for the business, based in Saluda, Virginia. Revenue jumped 400% to more than $7 million in 2019. Employment rose to 60 workers from about 30, and the company invested heavily in new equipment while diversifying into new markets for drain cleaning, plumbing and electrical services, plus heating, ventilation and
