Every company pays for training. You can either pay for it up front or you pay for it through poor results at many times the cost of doing it right. People don’t think about it this way, but maybe they should. Let me tell you a story about a company where a lack of training was costing $1.68 million a year.There was once a chain of nine flooring stores with $12 million in annual sales. The owners had an overall goal to increase profits, which were sitting at an average profit margin on products sold of 34 percent.Knowing they could
