Most pumpers will be hitting their stride soon, working earlier mornings and later evenings to satisfy the avalanche of service calls the busy season brings. Tomorrow, or next Friday, or one day a month from now you may greet the morning with 10 appointments and only 13 hours of daylight. That doesn’t mean you or your drivers can give any service call the short shrift.It’s a continual challenge to deliver the quality service homeowners and businesses expect and require. How busy technicians answer the call of duty can have life-altering impacts in the community. I am not being overly dramatic,
