Loyalty. It’s a great concept — clients who appreciate you for what you do, and who wouldn’t think of hiring anyone else to do pumping or portable sanitation work for them. It’s kind of a quaint notion. But loyalty’s mostly dead.Let’s check out that bold statement. Are you loyal? Think of the people who provide services for you; do you continue to patronize them without even thinking about it? Or do you “shop around?”America — and much of the rest of the world — has evolved into a culture of shoppers. People are always looking for a better deal, a
