It happens to every business at one time or another. You’ve completed the service and sent bill after bill after bill. And the customer just won’t pay. At this point, it may be tempting to try all sorts of responses. Pumpers have threatened to return the sludge to the deadbeat customer’s tank. Such an outlandish action might sound satisfying, but it’s best not to follow through with the threat for a number of good reasons. You have little choice but to take the high road — and that doesn’t mean giving up. You do have options when faced with a
