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Do you know what pixels, tags and cookies are? How about RSS, SEO and CMS? If not, you’re not alone. Not everyone has...

For decades, belonging to trade associations and learning from other pumpers has been important to Frank King. When he started Action King...

Being a septic services professional can be a thankless job. You’re often called upon in emergencies when people aren’t in the best of...

As a service professional, sometimes it can seem like it’s only about the price for customers. You have those customers who are...

The first priority when dealing with the aftermath of flooding or a large sewage backup is your customer’s safety. There is an important...

Since 2014, Total Site Services of Haliburton, Ontario, has offered septic system installation, service and pumping in addition to a slate of...

Your business is growing and it’s clear you’ll need to hire another employee or two by next spring. Have the wages you’re offering...

Although the business name has changed several times and spanned three generations of the Feikema family since 1956, one thing has remained...

First profiled by Pumper magazine in November of 2008, Brown Septic in Del Norte, Colorado, has nearly doubled its staff and increased...

You've heard the phrase, “time is money.” For pumpers, that is often true in a very literal way. They can only serve...

Diagnosing septic tank problems on some of the older properties in West Brookfield, Massachusetts, is tricky work. And anything that takes the guesswork...

The tool that Benny Karnes likes best is the one that helps him do jobs no one else can complete. It’s his...

It’s simple enough to explain why the founders of Liquid Environmental Solutions decided to focus on grease collection and disposal when they...

The physical work gets harder as pumpers age. Just ask Jody Forest, co-owner of Forest Septic Environmental Services in Des Moines, Iowa. At...

One of the most consequential decisions you face as the owner of a septic pumping operation is whether or not you should...

Drainfield trenches should be installed level and on the contour. If surfacing occurs at the end of one or more trenches, they...

In cold climates, many residences are seasonal. Shutting down a septic system for the winter is a vital task for seasonal homeowners...

Reading through complex insurance policies and understanding what’s covered and what’s not is about as appealing as cleaning a portable restroom with...

We’ve all heard of symbiosis between different species of animals, but what about symbiotic relationships between two very different service offerings? That’s...