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There are many hurdles that the owner of a septic services company faces. From fine-tuning marketing strategies to contacting customers to closing...

Septic system inspections don’t contribute much to the annual revenue at Ken Allen’s Septic in Presque Isle, Maine. But owner Caston Lovely...

Entry 288145My strangest customer service story didn’t involve a customer at all. It was a customer’s neighbor. We’ll call him Mr. Neighbor. Our...

It’s difficult to overstate the importance of networking in the business world, and that logic certainly carries over into the onsite septic...

When Jason Turcotte gets an idea, he goes all in. In 2006, he and his uncle, Bob Tupper (now retired), started a...

Any septic system repair or install job that requires traditional excavation in a customer's yard brings up concerns about potential damage to exterior...

In a historically dry area like Texas — known to have lengthy droughts — capturing and using rainwater just makes sense. That’s...

Over the years, Koberlein Environmental Services has built a large fleet of septic pumping equipment that’s worth more than $1 million. But...

The soils in the Palouse region in and near Idaho’s panhandle are well suited for conventional septic systems. Still, Tyson Koehn, owner...

Sandy Begalke may never have meant to go into education, but that has become an important part of her business. She and...

Sometimes the day gets off to a rough start even before you arrive to work. As an example: — At 6 a.m. you stub...

Anxiety is a part of life, and it’s only natural to feel overwhelmed or stressed out from time to time. When you...

Ever since she was a young girl, Lori Leggett has disliked having to use a flashlight in unlit restrooms at places like...

If your septic pumping company doesn’t already have an employee-recognition program, it’s a good idea to start one. And if it already...

Joe Procopio may have a successful septic business, but his two company expansions — which both have proven advantageous — came about...

When you first launch a business, it’s usually pretty easy to keep up with your customer list. As the business grows and the...

Something I've mentioned in passing before in articles is how important it is for an installer to take good care of any surveying equipment:...

Lots of portable restroom operators develop sidelines that tie in with their main service, such as portable lighting, office trailers or fencing....

When a child opens the door to a portable restroom at a local festival in Québec, he or she might see a...