Editorial You Can’t Beat a Reputation for Cleanliness in the Portable Sanitation Industry Spotless restrooms are the key to success for Cristine Glass and Ohio’s ASAP Sanitary Services. April 04, 2018
Editorial Three Ways to Satisfy a Disgruntled Caller and Get Off the Phone You want to answer all of their questions about pumping or portable sanitation, but you want to dispense the information and get on with the day. April 04, 2018
Editorial The Customer Won’t Pay. What’s Your Next Move? Extending credit requires a policy and strategy for collecting your money when clients don’t pay up. April 03, 2018
Editorial Drone Photography Will Take Your Business to New Heights Aerial photos and videos will demonstrate the extent of work you do for customers and help educate the public about septic system operation and maintenance. April 03, 2018
Editorial It’s Bad Advice: You Want Another Bedroom? Just Add a Closet! There are consequences when your clients exaggerate the number of bedrooms when selling a house. April 03, 2018
Editorial We Must Reverse the Aging of the Wastewater Industry As many pumpers and installers are hitting retirement age, the need to bring younger people into our service companies is reaching a critical stage. April 03, 2018
Editorial Should You Combine Vacation, Holiday and Sick Days Into a Single Benefit Pool? Transitioning to a paid time off system may make your employees happier and save you time, money and human resources headaches down the road. March 06, 2018
Editorial New Jersey Inspector Aims to Remove Perceived Conflicts of Interest Joseph Garner transitions from a general onsite model to an inspection-first business to build on his expertise and give customers more peace of mind. March 06, 2018
Editorial Wastewater Woes for a Pumper on Vacation in Central America How can septic systems be improved or upgraded in popular tropical destinations to avoid bad experiences for tourists and local users? March 06, 2018
Editorial Should You Choose a Vane Pump or Blower for Your Next Truck? Your company’s workload and the capacity of your vacuum tank will dictate which suction choice is right for you. March 06, 2018
Editorial No Such Thing as a Routine Service Call In rural New Mexico, Jay Carroll has learned to expect the unexpected when inspecting, pumping or installing a septic system. March 06, 2018