Working as a field technician — no matter if you’re in septic pumping, plumbing, HVAC, or another skilled trade — means you're the face of the company. You’re not just fixing things; you're also building trust with customers, keeping projects on track with your crew and representing your employer every time you open your mouth.
And that means communication matters. A lot.Whether you're an apprentice trying to make a name for yourself or a seasoned tech aiming to move into a leadership role, knowing what to say — and just as importantly, what not to say — on the job site can
