Technology and Executive Networking Spur Growth for New Hampshire’s Rowell’s Services

A dedicated and engaged workforce and an employee-centric culture have contributed greatly to a growth spurt at Rowell’s Services during the last five years. But business-management technology and an external support network of business coaches and owners also played prominent roles in the Northfield, New Hampshire-based company’s transformation from a septic pumping and drain cleaning business to a fully diversified, home-services provider, says co-owner Mandie Hagan.On the technology end, ServiceTitan — a business-management software platform designed for contractors — greatly improved efficiency and productivity by bringing the company into the digital age.“It basically runs our company,” Hagan says.The company also joined