Your Customers’ Drain Problems: Seeing Is Believing

Gene and Kathy Morris found that adding a pipe inspection camera to their business earned them extra credibility with customers. But they also say it’s the coolest tool on the truck.They added drain cleaning services to their septic pumping business, Jarvis Septic & Drain of Seville, Ohio, in 1994. One of the first pieces of equipment they bought was a pipe inspection video camera. Gene says they were early adopters of the emerging technology.“It does a couple things,” he says. “The camera gives us the ability to visualize what we always thought was going on in the sewer line anyway.