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Due to the complexity of many commercial systems, an operating permit at a local or state level is advisable to be certain that system management is occurring. Even if an operating permit is not required, system management should be included in the O&M manual along with the design.Installers need to educate the owner about the value added in performance and longevity. Both the user/owner of the system and the service provider need to receive information about how to use and maintain the system. Often the user is not properly educated although they directly influence what goes down the drain and
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