“Are you satisfied with the service you received?” That is a tough question to ask. You’re opening yourself up to a variety of answers. Some people will be brutally honest with you. Others are afraid of confrontation or hurting someone’s feelings, so they lie and say everything was great. But then they hire a different company.If you don’t think you are up to that much face-to-face honesty, a customer service questionnaire or survey is a great option. It will allow customers to give honest feedback about your employees, your equipment and your service. There are a couple different ways you
