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Turn your idea of mentorship upside down and picture experienced workers learning from the younger generation.

Knowing how to do good pumping work is one thing, but it isn’t always easy to convey those methods to your team. Here’s one strategy that’s simple to implement and can produce positive results.

Check out the latest product offerings for the pumping industry.

It’s time to evaluate whether the pens, key chains and other promotional items you hand out convert to new business for your company.

Watch Dave Dunbar explain the features of the JM-1000 Mini Jet and demonstrate simple step-by-step operating instructions for proper use of this tough little jetter.

By using the most suitable equipment for each job, Tim Lawson of New Life II Septic & Rent-A-Jon keeps his business running efficiently.

Dean Enterprises set out to build a flagship for the family pumping company. What they got was the 2016 Classy Truck of the Year.

Industry newcomer Shawn Carlton mixed personal service, great equipment and an emerging inspection specialty to fuel growth in his pumping business.

Former military personnel strive for leadership, make great team members, and bring many skills that could help build a wastewater business.

Ask your team of financial experts for money-saving advice and review your expenses and technology practices to build the business.

Small businesses should explore whether they are covered for lost equipment, business interruption and liability in the event of a terrorist incident.

When they follow these operation and maintenance rules, homeowners will be happier and you’ll have fewer emergency calls.

Sending your crews home unharmed at the end of the day requires special training — and you can get it for free courtesy of the Washington On-Site Sewage Association.