May 2019 Issue of Pumper

The first truck at Danbury Septic Tank Service went up in flames, but the small family pumping business recovered and has enjoyed a long, satisfying ride.

Employee ownership comes in many forms. Is one of them right for your operation?

EDEN Delmarva takes on problem of developers abandoning cluster septic systems and leaving no way to ensure they continue to operate properly.

Service is more than pulling a lid and pumping a tank. Take time to educate the customer to encourage better care and longer life for their septic systems.

More residents in this lightly populated province utilize onsite systems than municipal wastewater treatment, so customer education is an important job for local installers and pumpers.

It seems like every occupant in a home these days needs a private privy. And at the same time, homeowners have less of an understanding of how their septic system works.

Michigan’s Raymond Daniels is dedicated to helping his customers, improving his industry and becoming an effective citizen legislator.

Tactical use of online reviews, reputation-building techniques and automation of systems will bring customers to your door faster.

Florida’s governor, Legislature push for onsite system oversight, periodic inspections.