MagazineInside the January 2018 Issue of Pumper

Inside the January 2018 Issue of Pumper

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Sometimes You Have to Stick to What You Do Best … and Success Will Follow Sometimes You Have to Stick to What You Do Best … and Success Will Follow
Cover Story
In Arizona’s high desert, JT’s Septic subtracted services and added revenue to keep pace with an economic revival.
Is It Time to Raise Your Starting Wage? Is It Time to Raise Your Starting Wage?
Reading Between the Lines
You ask a lot of septic service or portable sanitation technicians. Is it wrong for them to ask more of you?
Young Guns Bring Mad Business Skills to This Michigan Pumping Company Young Guns Bring Mad Business Skills to This Michigan Pumping Company
Profile
A new generation of leaders at Plummer’s Waste Group oversee expanding services, boost technology and implement successful employee training programs.
Great Customer Service Starts at the Top Great Customer Service Starts at the Top
Building the Business
Follow these people-pleasing steps to land more customers and keep them coming back for more.
California Moves Toward Toilet-to-Tap Wastewater Recycling
Rules and Regs
What’s Your Best Strategy When a Business Partner Goes Bankrupt? What’s Your Best Strategy When a Business Partner Goes Bankrupt?
Money Manager
If you’re a creditor, keep your cool, pay attention, and don’t expect a miracle.
Plenty of Insurance Coverage Protected His Business, Life Savings Plenty of Insurance Coverage Protected His Business, Life Savings
Interview
Pumper James Penner was the rare small-business owner who carried personal workers’ compensation insurance in addition to covering employees. And it paid off big after a horrifying crash.
Is It Time to Rethink Daily Water Use Numbers? Is It Time to Rethink Daily Water Use Numbers?
Septic System Answer Man
Low-flow toilets and education about conservation are driving down water use per capita. So is it time to change the way septic systems are sized?
Should You Go With New Tires or Retreads? Should You Go With New Tires or Retreads?
Truck Corner
Your budget for new rubber and ability to deal with occasional blowouts may be determining factors in your decision on how to keep rolling down the road.
From Heavy Clay to Bedrock, Every Onsite System Is a Challenge From Heavy Clay to Bedrock, Every Onsite System Is a Challenge
States Snapshot
The crew at All Clear Pumping & Sewer has its hands full pumping septic tanks and installing new systems in Jefferson City, Missouri.
Classy Truck - January 2018 Classy Truck - January 2018
Classy Trucks
Fiedler’s Your Pumping Specialists, Royalton, Minnesota
Industry News - January 2018
Industry News
Two steps toward glistening restrooms Two steps toward glistening restrooms
Product Spotlight
Product News - January 2018
Product News
Product Focus - January 2018
Product Focus